Fernando Mexia, the pen.

Dave Carroll traveled with his band on a United Airlines flight from Nova Scotia to Nebraska in the USA. In a plane change in Chicago saw the ground operators abused the luggage company, among which his acoustic guitar was $ 3,500. He complained to the flight attendants, said to have ignored. On reaching his destination found that the sheath was intact and not disturbed.

He slept in a hotel and the next morning took a bus to begin the tour. It was later discovered that the airlift had broken the neck of his guitar. Then began the operation "claim" an uncertain ending winding road that many have ever happened. In his case, after dizzy and talk to several customer service people receive a reply, negative: United do not would pay to repair the guitar. At that moment was when Carroll amenzó the AU representative for three songs would talk about their experience with the company. The first of these issues, "United Breaks Guitars" (United breaks guitars), debuted on YouTube on July 6 and today (July 8) and has over 200,000 visitors.

Carroll protest song has already become a viral video on the internet and the network may soon transcend and reach the mainstream. For now, the mantra of this unknown country singer has had its effect, and as the daily Los Angeles Times , has been worthwhile. Robin Urbanski, spokeswoman for the company, said the song he "liked" and had contacted Carroll "to make things right."

A happy ending to this client could profit much more pissed off than you think. If your story does break into the press and television would have before him the opportunity he expected his music career. What better promotion on the news around the world ...

As a user abused by the airlines had to echo the battle of the artist with whom I identify. I'm glad that his revenge has been successful. About to me as their own.